Looking for a property management, maintenance and holiday villa rentals company in Cyprus?
ROCA Services is an innovative and forward-thinking property management, maintenance and holiday villa rentals company
Why is ROCA Services Unique?
Safe Housekeeping
ROCA Services Cyprus emphasizes peace of mind and safe housekeeping through transparent monthly payment packages.
The research conducted by ROCA highlighted owners’ uncertainty about necessary monthly expenses, particularly during unforeseen circumstances.
Owners rely on their Property Management Company to prevent cost escalation and maintain control, especially in challenging situations.
Rod and Carrie
Each of these services are executed by professional, high calibre ROCA employees – headed up by Rod and Carrie as the hands on management team who have instilled a culture of 5-star customer service in everything they do.
We’re happy to look at costing the services you need on a pay-as-you-go basis so please do get in touch and we can discuss your requirements and quote for the specific tasks accordingly.
ROCA Services Property Management Explained
Pre & Post Cleans
Our cleaning teams are trained to a very high standard. Your property will be immaculately cleaned, smell fresh and always be a pleasure to stay in. Your property will never be left more than 24 hours from the last occupancy before being cleaned.
Mid-stay Cleans
This service will be carried out at the halfway point on a 2-week stay. Towels and bed linen will be changed and used items laundered. Bins emptied, bathroom sinks, showers, baths and toilets cleaned.
Laundry
Laundry will be washed and pressed and returned to the property.
Window Cleaning
We clean all windows/patio doors inside and out, and also the shutters and door runners.
Payment of Bills
We can collect the utility bills from the mailbox we then inform the owner of the amount and the date due. On receipt of the money received from the owner the bills will be paid at the relevant service providers office. The receipt will be held by the company until the owner returns. If not the receipt will be sent by mail.
Welcome & Celebration Packs
We can supply welcome packs consisting of basic items or a more comprehensive pack if required. For the holidaymaker celebrating an anniversary, birthday etc. we can provide a celebration pack consisting of such things as champagne on ice, balloons, cakes and much more. The cost of the contents of the pack will be charged in addition to the monthly fees.
Meet & Greet
We will meet your guests at your property within 24 hours of arrival to give them a brief overview of the local area and region. The best beaches, restaurants, places to visit, local celebrations, the nearest doctor or supermarket to name just a few topics. Just as important is the introduction to your property so that we can ensure everything runs smoothly.
24-hour Callout
If the callout is an emergency it will be handled immediately, otherwise it will be handled the next day during normal working hours. The owner will be informed at the earliest opportunity.
Electrical Checks
Appliances will be checked that they are in full working order, i.e., batteries, loose wires, this will include light bulbs and switches.
Supervision of Work Carried out by other Tradesmen
Supervision of tradesman if required, can be carried out by ROCA Services on our behalf and we can supervise constantly, giving you complete peace of mind. On completion of the work the job will be checked and reported to the owner. The payment will be made once the task is completely finished and checked by the company.
Please note: we have our own trusted tradesmen that carry out work for us on a regular basis. The above supervision only applies to people outside of this criteria.
Garden Maintenance
We will undertake all maintenance tasks related to your garden and outdoor areas to ensure these are kept clean and tidy throughout the year. This includes keeping garden furniture clean and maintained, weeding, lawn maintenance, irrigation, patio and decking cleaning and the general upkeep of your property’s outside space.
Pool Maintenance
Supervision of tradesman if required, can be carried out by ROCA Services on our behalf and we can supervise constantly, giving you complete peace of mind. On completion of the work the job will be checked and reported to the owner. The payment will be made once the task is completely finished and checked by the company.
Why choose ROCA Services?
We have our own trusted tradesmen that carry out work for us on a regular basis
Contact Us
Get in touch with us to plan your property-maintenance service with us. We’re happy to look at costing the services you need and we can discuss your requirements and quote for the specific tasks accordingly.